Central Dispatch

Mission Statement

To coordinate Law-Enforcement, Fire, and EMS emergency service requests in Monroe County for the safety and protection of our citizens and public safety providers” Through our actions, we help save lives, protect property, assist the public in their time of need and proudly know that we made a difference. Central Dispatch is an independent Monroe County Department serving under the Direction of the 9-1-1 District Board.

Duties

Monroe County Central Dispatch is committed to providing one point of contact for all emergency situations in Monroe County. Central Dispatch is staffed 24 hours a day with Communication Specialists and Supervisors to ensure that calls are handled with urgency, and ensure the proper agency responds as quickly as possible. The staff is comprised of employees committed to serving the public during times of crisis, with courtesy and professionalism

Central Dispatch is the sole public safety answering point for Monroe County. Central Dispatch serves as the key communications link to our citizens, our visitors, and our public safety, providing an effective method of accessing emergency services through professional and courteous public safety communication and dispatch services.